Retail Store Supervisor: Lead, Coach & Drive Sales

David; Albuquerque (NM); On-site; USD 52,000 - 76,000; Full time

Job summary

David in Albuquerque, NM seeks an experienced Retail Store Manager to lead a high-performing team and deliver five-star customer service. You will coach staff, manage payroll, control inventory, and drive sales to meet monthly targets. Strong leadership, communication, and prior apparel retail experience required.

Responsibilities include floor leadership, staff scheduling, performance reviews, and ensuring a welcoming shopping environment. This is a full-time, on-site role.

Qualifications

• High School Diploma or degree.
• Two-four years retail management experience in apparel or specialty store environment.
• Prior experience with a computerized POS system.

Responsibilities

• Lead and model a customer-first culture across all roles.
• Manage floor operations by assigning shifts, reviewing results, and providing feedback to maintain a five-star customer experience.
• Provide ongoing coaching and training to enhance selling skills, behaviors, and processes.
• Monitor the store payroll to ensure hours do not exceed the monthly budget, review timesheets for all roles.
• Assist in leading the store to achieve Total Monthly Income (TMI) Goals by exercising foundational excellence and leadership for front of house and alterations combined.
• Monitor inventory management, special orders, receiving processes, layaway, mark out of stock, repairs, and ensure first quality standards for all merchandise.
• Communicates daily sales goals to all team members and drives action.
• Observe performance and enforce action plans for improvement through weekly discussions.
• Assist in building a strong bench and talent pipeline, ensuring staffing goals are met and open positions filled within 30 days.
• Other duties as assigned.

Skills

Customer focus

Leadership

Coaching

Payroll

Inventory

Education

High School Diploma

Job description

David in Albuquerque, NM seeks an experienced Retail Store Manager to lead a high-performing team and deliver five-star customer service. You will coach staff, manage payroll, control inventory, and drive sales to meet monthly targets. Strong leadership, communication, and prior apparel retail experience required.

Responsibilities include floor leadership, staff scheduling, performance reviews, and ensuring a welcoming shopping environment. This is a full-time, on-site role.