Retail Sales Floor Associate — Flexible, Customer-Focused

The TJX Companies, Inc.; Houston (TX); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

EAP

401(k) contributions

Child care discounts

Cell phone discounts

Pet & legal insurance

Credit union

Referral bonuses

Paid holidays/vacation/sick

Job summary

Marshalls at The TJX Companies, Inc. offers a role focused on delivering a highly satisfied customer experience across our stores. You will engage with customers, uphold our standards, and participate in various duties to keep the store organized and welcoming.

This position supports growth within a Fortune 100 company known as a leading off-price retailer. The role emphasizes strong customer service, teamwork, and adherence to policies, while participating in store operations, loss prevention,

Qualifications

• Excellent customer service skills.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking in a fast-paced environment.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Model established customer experience practices with customers.
• Support a positive store culture through integrity and respect.
• Ring customer purchases and returns accurately according to procedures.
• Promote credit and loyalty programs.
• Maintain merchandising and store standards.
• Process and prepare merchandise for the sales floor per procedures.
• Initiate and participate in store recovery as needed.
• Maintain cleanliness and recovery standards for the sales floor and store.
• Provide and accept feedback.
• Adhere to labor laws, policies, and procedures.
• Support shrink reduction goals and safety programs.
• Perform other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Flexible schedule

Retail experience

Job description

Marshalls at The TJX Companies, Inc. offers a role focused on delivering a highly satisfied customer experience across our stores. You will engage with customers, uphold our standards, and participate in various duties to keep the store organized and welcoming.

This position supports growth within a Fortune 100 company known as a leading off-price retailer. The role emphasizes strong customer service, teamwork, and adherence to policies, while participating in store operations, loss prevention,