Retail Sales Floor Associate - Customer Experience

The TJX Companies, Inc.; Canby (OR); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health insurance

Paid parental leave

Scholarship program

Job summary

Marshalls, part of The TJX Companies, Inc., seeks a team-oriented associate to deliver exceptional customer service in a fast-paced store environment. You will engage shoppers, process transactions, and support merchandising and loss prevention efforts to ensure a clean, organized sales floor.

The role emphasizes adaptability, strong communication, and ability to multitask across areas while supporting inclusive culture and store goals.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfying customer experience by engaging with customers and upholding customer experience principles.
• Accurately ring purchases/returns and handle cash according to procedures.
• Promote credit and loyalty programs.
• Maintain merchandising standards and prepare merchandise for the sales floor.
• Support store recovery and maintain cleanliness and safety.
• Adhere to labor laws and company policies.
• Assist in shrink reduction and safety initiatives.
• Collaborate with team to meet business needs.

Skills

Customer service

Flexibility

Communication

Organization

Multitasking

Adaptability

Lifting capability

Teamwork

Retail experience

Job description

Marshalls, part of The TJX Companies, Inc., seeks a team-oriented associate to deliver exceptional customer service in a fast-paced store environment. You will engage shoppers, process transactions, and support merchandising and loss prevention efforts to ensure a clean, organized sales floor.

The role emphasizes adaptability, strong communication, and ability to multitask across areas while supporting inclusive culture and store goals.