Retail Sales & Customer Experience Specialist

Winners Merchants International, L.P.; United States; Sur place; USD 19 000 - 20 000; Plein temps

Avantages offerts par ce poste

Associate discount

401(k) Associate contributions

medical/dental/vision

HSA

life insurance

paid parental leave

paid holidays/vacation/sick

Résumé du poste

TJX Companies is seeking teammates for the Marshalls family in USA locations, including Alpena MI. The role focuses on delivering a highly satisfied customer experience, ringing purchases, promoting credit and loyalty programs, and maintaining a clean, organized store environment.

Ideal candidates will have excellent customer service skills, flexibility in scheduling, strong communication, and the ability to multitask.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsabilités

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Connaissances

Customer service skills

Flexible schedule

Communication skills

Multi-tasking

Lifting heavy objects

Retail customer experience

Description du poste

TJX Companies is seeking teammates for the Marshalls family in USA locations, including Alpena MI. The role focuses on delivering a highly satisfied customer experience, ringing purchases, promoting credit and loyalty programs, and maintaining a clean, organized store environment.

Ideal candidates will have excellent customer service skills, flexibility in scheduling, strong communication, and the ability to multitask.