Retail Sales & Customer Experience Specialist

The Brand House Collective; Shelby Township (MI); On-site; USD 26,000 - 38,000; Full time

Job summary

Kirkland’s Home in Shelby Township, MI is seeking a Sales Associate to provide an exceptional shopping experience following our customer service model and to assist with operations and merchandising under management direction. You will flex into selling, cashiering, replenishing, floorsets and cleaning, while always prioritizing the customer.

The role requires weekend/evening availability and a team-oriented, energetic attitude.

Qualifications

• Energetic and results-driven personality prioritizes customer experience.
• Strong verbal and written communication skills.
• Ability to work weekends, evenings, and holidays.
• Ability to manage stock and merchandising tasks.

Responsibilities

• Supports customer service in both in-store and online experiences.
• Actively engages with customers with enthusiastic selling behaviors.
• Greets customers with a positive attitude and helps as needed.
• Educates customers on loyalty programs, promotions and merchandise.
• Maintains an organized sales floor and stockroom.
• Assists with pricing accuracy and inventory levels.
• Champions Kirkland’s Home values during interactions.
• May perform other duties as necessary.

Skills

Customer service

Communication

Flexible schedule

Team player

Cashiering

Job description

Kirkland’s Home in Shelby Township, MI is seeking a Sales Associate to provide an exceptional shopping experience following our customer service model and to assist with operations and merchandising under management direction. You will flex into selling, cashiering, replenishing, floorsets and cleaning, while always prioritizing the customer.

The role requires weekend/evening availability and a team-oriented, energetic attitude.