Retail Sales & Service Specialist

The Brand House Collective; Olde West Chester (OH); On-site; USD 28,000 - 38,000; Full time

Job summary

Kirkland’s Home is hiring a Sales Associate to deliver exceptional customer experiences and support daily store operations. You will assist customers, handle sales, cashier duties and maintain floorsets and stockrooms while upholding brand standards.

The role emphasizes customer engagement, loyalty program education and teamwork in a busy retail environment located in Ohio. Weekend and evening shifts are required.

Qualifications

• Energetic, people- and results-oriented with a drive to succeed.
• Ability to communicate effectively in writing and verbally.
• Flexible schedule including weekends, holidays and evenings.

Responsibilities

• Supports and values Customer Service in both in-store and online experiences.
• Engages with customers, models strong selling behaviors.
• Greets customers enthusiastically and maintains a positive attitude.
• Educates customers on loyalty programs, promotions and merchandise.
• Maintains merchandise presentation, pricing and inventory accuracy.
• Operates POS systems, registers and handheld devices.

Skills

Customer service

Communication

Team player

Job description

Kirkland’s Home is hiring a Sales Associate to deliver exceptional customer experiences and support daily store operations. You will assist customers, handle sales, cashier duties and maintain floorsets and stockrooms while upholding brand standards.

The role emphasizes customer engagement, loyalty program education and teamwork in a busy retail environment located in Ohio. Weekend and evening shifts are required.