Retail Sales & Customer Experience Pro

The Brand House Collective; Novi (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Kirkland's Home in Novi, MI is seeking a Sales Associate to provide an exceptional shopping experience, assist with operations, and support merchandising efforts. The role involves selling, cashiering, replenishing, floorsets, and cleaning, with a customer-first mindset across all areas of the store.

Responsibilities include engaging customers, promoting loyalty programs, maintaining inventory, and supporting branding. Flexibility for weekends and evenings is required to meet store goals.

Qualifications

• Energetic and people-oriented with a drive to succeed.
• Excellent written and verbal communication skills.
• Able to work weekends, holidays, and evenings.
• Able to read and interpret directives and manuals.
• Flexible schedule to meet store needs.
• Works well independently and in a team.

Responsibilities

• Supports and values Customer Service in the in-store and online experience.
• Engages with customers, models selling behaviors and greets with enthusiasm.
• Educates customers on loyalty programs, promotions, and merchandise.
• Maintains organized sales floor and stockroom and supports pricing accuracy.
• Operates POS system and handles transactions efficiently.

Skills

Energetic

Communication

Flexible schedule

Teamwork

Tools

POS system

Job description

Kirkland's Home in Novi, MI is seeking a Sales Associate to provide an exceptional shopping experience, assist with operations, and support merchandising efforts. The role involves selling, cashiering, replenishing, floorsets, and cleaning, with a customer-first mindset across all areas of the store.

Responsibilities include engaging customers, promoting loyalty programs, maintaining inventory, and supporting branding. Flexibility for weekends and evenings is required to meet store goals.