Retail Sales & Customer Experience Specialist

Gopuff Becomes First Instant Commerce Company; San Mateo (CA); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401(k) Retirement Savings Plan

25% employee discount & FAM Membership

Vacation and Sick Time for eligible 직원

EAP through AllOne Health (formerly C

Job summary

Gopuff Becomes First Instant Commerce Company is recruiting a Retail Sales Associate to welcome customers, process transactions, and support curbside and online fulfillment in San Mateo, CA. The role covers cashier duties, merchandising, replenishment and e-commerce duties.

You will use product knowledge to recommend items, enroll customers into ClubBev and the Gopuff App, and ensure accurate picking and packing for orders. This position requires 21+ and a customer‑driven approach.

Qualifications

• Must be 21 years of age.
• Retail, e-commerce or warehouse experience is preferred.
• Excellent communication and customer service skills.

Responsibilities

• Provide a consistently positive customer experience using sales and service programs.
• Stocking, merchandising, replenishment and e-commerce operations to keep the store clean.
• Educate customers into BevMo!’s ClubBev Program and the Gopuff App.
• Pick and pack items for customer orders with accuracy.
• Collaborate with teammates to meet store goals.

Skills

Retail experience

Customer service

Communication

Teamwork

Job description

Gopuff Becomes First Instant Commerce Company is recruiting a Retail Sales Associate to welcome customers, process transactions, and support curbside and online fulfillment in San Mateo, CA. The role covers cashier duties, merchandising, replenishment and e-commerce duties.

You will use product knowledge to recommend items, enroll customers into ClubBev and the Gopuff App, and ensure accurate picking and packing for orders. This position requires 21+ and a customer‑driven approach.