Retail & E‑Commerce Fulfillment Specialist

Gopuff Becomes First Instant Commerce Company; San Jose (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401(k) Retirement Savings Plan

25% employee discount & FAM Membership

Vacation and Sick Time for eligible

EAP through AllOne Health

Job summary

Gopuff Becomes First Instant Commerce Company is seeking a Retail Sales Associate in San Jose to deliver an exceptional customer experience, assist with cashiering, merchandising, replenishment and e-commerce fulfillment.

You will educate customers about ClubBev and the Gopuff App, use product knowledge to recommend items, and ensure accurate pick/pack for配送. In-store roles involve collaboration, fast service, and a strong commitment to store standards.

Qualifications

• Must be 21 years of age.
• Retail, e-commerce or warehouse experience is preferred.
• Communicate clearly and concisely to ensure others understand messages.
• Drive results by meeting high standards and providing feedback.
• Take a systematic approach to improving workflow.
• Collaborate with others to achieve mutual goals.

Responsibilities

• Model company values in all actions, communication and decision-making
• Maintain store standards by stocking, merchandising and e-commerce operations recovering the store to maintain cleanliness; and completing various operational projects/tasks
• Performs any other duties as directed by management
• Consistently create a positive customer experience through the utilization of the sales and customer service programs
• Educate and enroll customers into BevMo!'s ClubBev Program and the Gopuff App.
• Use product knowledge and BevMo! training to make product recommendations to customer
• Provide the customer with solutions, such as product substitutions or special ordering a product when applicable
• Pick and pack items on a per order basis for dispatch to customers
• Ability to ensure accuracy of items picked/packed
• Clean and organize warehouse

Skills

Retail experience

Communication

Driving results

Process management

Collaboration and teamwork

Job description

Gopuff Becomes First Instant Commerce Company is seeking a Retail Sales Associate in San Jose to deliver an exceptional customer experience, assist with cashiering, merchandising, replenishment and e-commerce fulfillment.

You will educate customers about ClubBev and the Gopuff App, use product knowledge to recommend items, and ensure accurate pick/pack for配送. In-store roles involve collaboration, fast service, and a strong commitment to store standards.