Retail Sales Associate: Customer Experience & Fulfillment

Gopuff Becomes First Instant Commerce Company; San Bruno (CA); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401(k) Retirement Savings Plan

25% employee discount & FAM Membership

Vacation and Sick Time

EAP through AllOne Health

Job summary

Gopuff is seeking a Retail Sales Associate in San Bruno, CA to deliver an excellent customer experience. The role covers cashier duties, store merchandising, replenishment, receiving, and ecommerce fulfillment, with opportunities to educate customers on the ClubBev and Gopuff app.

Responsibilities include maintaining store standards, assisting with stock, and supporting various operational projects while upholding company values and ensuring accurate order picking and packing.

Qualifications

• Excellent customer service and communication skills.
• Cashier experience or ability to handle POS.
• Stocking, merchandising and inventory replenishment experience preferred.
• Experience in ecommerce fulfillment is a plus.
• Ability to educate customers on programs and apps.

Responsibilities

• Model company values in all actions and communication.
• Assist with stocking, merchandising and ecommerce operations; maintain cleanliness.
• Performs additional duties as directed by management.
• Create a positive customer experience using sales and service programs.
• Educate customers about ClubBev and the Gopuff app.

Skills

Customer service

Cashier

Merchandising

Stocking

E-commerce fulfillment

Job description

Gopuff is seeking a Retail Sales Associate in San Bruno, CA to deliver an excellent customer experience. The role covers cashier duties, store merchandising, replenishment, receiving, and ecommerce fulfillment, with opportunities to educate customers on the ClubBev and Gopuff app.

Responsibilities include maintaining store standards, assisting with stock, and supporting various operational projects while upholding company values and ensuring accurate order picking and packing.