Customer-First Retail Associate — E‑Commerce & Fulfillment

Gopuff Becomes First Instant Commerce Company; Petaluma (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401(k) Retirement Savings Plan

25% employee discount & FAM Membership

Vacation and Sick Time

EAP through AllOne Health

Job summary

Gopuff Becomes First Instant Commerce Company is hiring a Retail Sales Associate to deliver an exceptional customer experience while handling cashiering, merchandising, replenishment and fulfillment tasks. You will educate customers on ClubBev and the Gopuff App, make product recommendations, and ensure accurate packing for orders.

The role emphasizes teamwork, clear communication, and maintaining store standards as part of a fast-paced retail environment in Petaluma, CA.

Qualifications

• Must be 21 years of age.
• Retail, e-commerce or warehouse experience is preferred.
• Clear, direct and unambiguous communication.

Responsibilities

• Provide excellent customer experience and assist with cashier, merchandising and fulfillment.
• Maintain store standards through stocking, merchandising and e-commerce operations.
• Educate customers about BevMo!’s ClubBev and the Gopuff App.
• Suggest products and substitutions and handle special orders when needed.
• Pick and pack items accurately for dispatch to customers.
• Keep warehouse clean and organized.

Skills

Communication

Driving Results

Process Management

Collaboration & Teamwork

Job description

Gopuff Becomes First Instant Commerce Company is hiring a Retail Sales Associate to deliver an exceptional customer experience while handling cashiering, merchandising, replenishment and fulfillment tasks. You will educate customers on ClubBev and the Gopuff App, make product recommendations, and ensure accurate packing for orders.

The role emphasizes teamwork, clear communication, and maintaining store standards as part of a fast-paced retail environment in Petaluma, CA.