Retail Sales & Customer Experience Specialist

Gopuff Becomes First Instant Commerce Company; Cypress (CA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance (for 


401(k) Retirement Savings Plan

25% employee discount & FAM Membership

Vacation and Sick Time for eligible

EAP through AllOne Health (formerly Ca

Job summary

Gopuff Becomes First Instant Commerce Company is hiring a Retail Sales Associate to deliver an exceptional customer experience across cashier, merchandising, replenishment, receiving, and e-commerce fulfillment.

You will utilize product knowledge and BevMo! training to recommend products, educate customers about ClubBev and the Gopuff App, and ensure accurate pick/pack for orders. This role emphasizes teamwork and adherence to store standards.

Qualifications

• Must be 21 years of age.
• Retail, e-commerce or warehouse experience is preferred.
• Strong communication that is concise and unambiguous.
• Ability to drive results and meet goals.
• Systematic approach to improve workflows and adapt to change.
• Collaborative team player who supports mutual goals.

Responsibilities

• Provide excellent customer experience as cashier and sales floor role.
• Assist with stocking, merchandising and e-commerce operations.
• Educate and enroll customers into BevMo!’s ClubBev Program and the Gopuff App.
• Make product recommendations using training and knowledge.
• Pick and pack items for order fulfillment and ensure accuracy.

Skills

Customer service

Communication

Teamwork

Sales

Job description

Gopuff Becomes First Instant Commerce Company is hiring a Retail Sales Associate to deliver an exceptional customer experience across cashier, merchandising, replenishment, receiving, and e-commerce fulfillment.

You will utilize product knowledge and BevMo! training to recommend products, educate customers about ClubBev and the Gopuff App, and ensure accurate pick/pack for orders. This role emphasizes teamwork and adherence to store standards.