Retail Sales & Customer Experience Pro

DTLR, Inc.; Philadelphia (Philadelphia County); On-site; USD 17,000 - 21,000; Full time

Job summary

DTLR, Inc. is seeking a Full-Time Associate to help store management with daily operations and to provide outstanding customer service. You will drive sales, assist with merchandising, and perform other duties as assigned, in a professional and reliable manner.

The role emphasizes customer relationships, product knowledge, teamwork, and adherence to policies, with a 35–40 hour work week and potential cross-store assignments in the district.

Qualifications

• Previous work experience in retail or customer service is preferred.
• High school diploma or equivalent preferred.
• Excellent command of English.
• Demonstrated leadership and ability to work under minimum supervision.
• Open availability and flexibility to meet customer demand.
• Willing to work in multiple stores in the assigned district.

Responsibilities

• Builds customer relationships by demonstrating excellent service and assisting customers.
• Displays fashion and trend knowledge to sell merchandise.
• Assists with shipments, merchandising, restocking, and pricing.
• Maintains a positive attitude and adheres to company policies.
• Supports loss prevention and security procedures.

Skills

Customer service

Sales skills

Leadership

Teamwork

English proficiency

Open availability

Education

High school diploma or equivalent

Job description

DTLR, Inc. is seeking a Full-Time Associate to help store management with daily operations and to provide outstanding customer service. You will drive sales, assist with merchandising, and perform other duties as assigned, in a professional and reliable manner.

The role emphasizes customer relationships, product knowledge, teamwork, and adherence to policies, with a 35–40 hour work week and potential cross-store assignments in the district.