Retail Sales & Customer Experience Associate

Gopuff Becomes First Instant Commerce Company; Emeryville (CA); On-site; USD 37,000 - 45,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401(k) Retirement Savings Plan

25% employee discount & FAM Membership

Vacation and Sick Time

EAP through AllOne Health

Job summary

Gopuff Becomes First Instant Commerce Company in Emeryville, CA is hiring a Retail Sales Associate to deliver a standout customer experience while handling cashiering, merchandising and e-commerce fulfillment. The role requires 21+ and may involve stocking, picking and packing orders, and assisting with store operations.

The position offers benefits including health insurance for full-time staff, a 401(k) plan, employee discounts, vacation and sick leave, plus HR programs.

Qualifications

• Must be 21 years of age.
• Retail, e-commerce or warehouse experience is preferred.
• Strong communication: concise, direct and unambiguous messaging.
• Driving results by meeting and exceeding goals with clear standards.
• Systematic process management to improve workflow.
• Collaborate interdependently to achieve mutual goals.

Responsibilities

• Model company values in all actions, communication and decision-making.
• Maintain store standards by assisting with stocking, merchandising and e-commerce operations; executing tasks.
• Performs any other duties as directed by management.
• Consistently create a positive customer experience through sales and customer service programs.
• Educate and enroll customers into BevMo!’s ClubBev Program and the Gopuff App.
• Use product knowledge to make product recommendations to customers.
• Provide customers with solutions, such as substitutions or special orders.
• Pick and pack items for dispatch to customers; ensure accuracy.
• Clean and organize the warehouse.

Skills

communication

driving results

process management

collaboration

Job description

Gopuff Becomes First Instant Commerce Company in Emeryville, CA is hiring a Retail Sales Associate to deliver a standout customer experience while handling cashiering, merchandising and e-commerce fulfillment. The role requires 21+ and may involve stocking, picking and packing orders, and assisting with store operations.

The position offers benefits including health insurance for full-time staff, a 401(k) plan, employee discounts, vacation and sick leave, plus HR programs.