Customer-First Retail Associate — E‑Commerce & Merch

Gopuff Becomes First Instant Commerce Company; Whittier (CA); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance (for f

401(k) Retirement Savings Plan

25% employee discount & FAM Membership

Vacation and Sick Time for eligible

EAP through AllOne Health (formerly C

Job summary

Gopuff Becomes First Instant Commerce Company is seeking a Retail Sales Associate in Whittier, CA to provide an exceptional customer experience, handle cashiering, on-shelf merchandising, replenishment and e-commerce fulfillment.

The role emphasizes customer service, product recommendations, order picking/packing, and maintaining a clean warehouse. On-site position with benefits and competitive hourly pay, with 21+ eligibility and potential for career growth.

Qualifications

• Must be 21 years of age.
• Retail, e-commerce or warehouse experience is preferred.
• Clear, concise, direct and unambiguous communication.
• Driving Results: motivate and measure performance with high standards.
• Process Management: systematic approach to improve workflow.
• Collaboration and teamwork to achieve mutual goals.

Responsibilities

• Model company values in all actions, communication and decision-making
• Maintain store standards by stocking, merchandising and e-commerce operations recovering the store to maintain cleanliness; and completing various operational projects/tasks
• Performs any other duties as directed by management
• Consistently create a positive customer experience through the utilization of the sales and customer service programs
• Educate and enroll customers into BevMo!'s ClubBev Program and the Gopuff App.
• Use product knowledge and BevMo! training to make product recommendations to customer
• Provide the customer with solutions, such as product substitutions or special ordering a product when applicable
• Pick and pack items on a per order basis for dispatch to customers
• Ability to ensure accuracy of items picked/packed
• Clean and organize warehouse

Job description

Gopuff Becomes First Instant Commerce Company is seeking a Retail Sales Associate in Whittier, CA to provide an exceptional customer experience, handle cashiering, on-shelf merchandising, replenishment and e-commerce fulfillment.

The role emphasizes customer service, product recommendations, order picking/packing, and maintaining a clean warehouse. On-site position with benefits and competitive hourly pay, with 21+ eligibility and potential for career growth.