Retail Sales Consultant

att; Mountain Iron (MN); On-site; USD 23,000 - 37,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time off and holidays

Sick leave

Paid Parental Leave

Adoption Reimbursement

Disability Benefits

Life and Accidental Death Insurance

Supplemental benefit programs

Employee Assistance Programs (EAP)

Employee discounts up to 50% off on AT

Job summary

AT&T is seeking a Retail Sales Consultant in Mountain Iron, MN. Expect to engage customers, demonstrate devices and services, and meet sales goals. The role includes processing contracts, handling payments, and assisting with inventory.

Applicants should have 1-3 years in retail or customer-facing sales. The position offers a 40-hour work week, with potential for commission-based bonuses and benefits.

Qualifications

• 1-3 years retail/customer facing/sales experience preferred.

Responsibilities

• Drive customer experience and sales, meeting/exceeding goals.
• Educate customers through product demonstrations and explain features.
• Handle contracts, payments, inventory checks, and order filing.
• Maintain knowledge of products, pricing, plans, and promotions.
• Support store opening/closing procedures and daily journaling.

Skills

Retail/sales experience

Customer-facing skills

Job description

Retail Sales Consultant - MOUNTAIN IRON, MN (MOUNTAIN IRON)

JobKeyJobCode : 16000025Wage Scale/Schedule/ Class/Level : Y6Time on Assignment (TOA) :Residency :Time in Title (TNT) :Job Family : CSUnion Affiliation : Mobility Orange (Districts 1, 2-13, 4, 7, 9)Region : MBLT

GENERAL DUTIES

The functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:

GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED:

Customer Experience and Sales

• Possess a competitive spirit and desire to meet and exceed sales goals
• Stay up-to-date on the latest data/entertainment technology and devices, such as WiFi, data devices, TV entertainment tools
• Understand customers' needs and help them discover how our products meet those needs
• Multi-task in a fast paced team environment
• Educate and engage customers through product demonstrations
• Interact with customers and provide prompt and courteous customer service to all customers

Develop and attain customer experience and sales objectives for the store. Sell all products and services offered by the Company. Meet all sales objectives. Handle all administrative aspects of the sale including completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing completed orders. Maintain strong knowledge of all products, accessories, pricing plans, promotions and service features. Maintain knowledge of competitive offers and provide critical market feedback to the Store Manager regarding local competition and product/service needs. Handle service inquiries from customers. Provide efficient, courteous customer service and assist in all aspects of product offerings and services. Ensure an extraordinary customer experience. Position may be commissioned, and quota based.

The successful candidate will be able to perform the following with or without reasonable accommodation:

• Ability to work flexible hours, including evenings, weekends and holidays
• Ability to stand for long periods of time
• Ability to complete all paperwork completely, accurately, in a timely manner
• Ability to lift up to 25 pounds
• Ability to operate a personal computer, wireless equipment, copier and fax
• Ability to work in other locations as the needs of the business dictate may be required.
• Complete all aspects of opening and closing the store in accordance with written procedures.
• Submit all transaction journals on a daily basis.
• Assists with inventory maintenance
• May be required to wear a uniform

Desired Qualifications

• 1-3 years’ retail/customer facing/sales experience preferred.

Our Retail Sales Consultant earn between $16.93 - $26.70 per hour + plus $13,700+ in commissions if all sales goals are met. With our uncapped commission opportunities, overachieving those goals earns top sellers $62,460 per year. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on the bargaining group to which you are hired).
• Sick leave
• Paid Parental Leave
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

PERFORMANCE/ATTENDANCE

Weekly Hours:

40

Time Type:

Regular

Location:

USA:MN:Mountain Iron:8582 Rock Ridge Dr:RET/RET

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.