Retail Sales Consultant

AT&T; Pleasanton (CA); On-site; USD 45,000 - 52,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time off and holidays

Sick leave

Paid Parental Leave

Adoption Reimbursement

Disability Benefits

Life and Accidental Death Insurance

Supplemental benefit programs

Employee Assistance Programs (EAP)

Employee discounts up to 50% off on AT

AT&T mobility plans and services

Job summary

AT&T in Pleasanton, CA is seeking a Retail Sales Consultant to help customers explore devices and services, demonstrate products, and drive sales performance. You’ll stay current on Wi‑Fi, data devices, and TV entertainment tools to match tech needs with solutions.

This role offers comprehensive benefits including Medical/Dental/Vision, a 401(k) plan, tuition reimbursement, paid time off, and various insurance options.

Qualifications

• Proven ability to meet or exceed sales goals
• Strong customer service and product demonstration skills
• Ability to multitask in a fast-paced team environment

Responsibilities

• Possess a competitive spirit and desire to meet and exceed sales goals
• Stay up-to-date on the latest data/entertainment technology and devices, such as Wi-Fi, data devices, TV entertainment tools
• Understand customers' needs and help them discover how our products meet those needs
• Multi-task in a fast paced team environment
• Educate and engage customers through product demonstrations
• Interact with customers and provide prompt and courteous customer service to all customers

Job description

JobTitle : Retail Sales Consultant

JOBKEYJOBCODE : 16000025

Wage Scale/Schedule/ Class/Level : Y6

Time on Assignment (TOA) : Residency

Time in Title (TNT) :

Job Family : CS

Union Affiliation : Mobility Orange (Districts 1, 2-13, 4, 7, 9)

Region : MBLT

GENERAL DUTIES

The functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:

GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED

Customer Experience and Sales

• Possess a competitive spirit and desire to meet and exceed sales goals
• Stay up-to-date on the latest data/entertainment technology and devices, such as Wi-Fi, data devices, TV entertainment tools
• Understand customers' needs and help them discover how our products meet those needs
• Multi-task in a fast paced team environment
• Educate and engage customers through product demonstrations
• Interact with customers and provide prompt and courteous customer service to all customers

ADDITIONAL JOB INFORMATION

Our Retail Sales Consultant’s earn between $21.43 - $24.95 per hour plus up to $6,850 in commissions if all sales goals are met. Our Retail Sales Consultant’s working 20-24 hours per week earn an average of $30,725 per year in total compensation. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired).
• Sick leave
• Paid Parental Leave
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

PERFORMANCE/ATTENDANCE

Weekly Hours: 40

Time Type: Regular

Location: USA:CA:Pleasanton:1452 Stoneridge Mall Rd:RET/RET

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.