Retail Sales Consultant

att; Elkhart (IN); On-site; USD 48,000 - 75,000; Full time

Job summary

AT&T in Elkhart, IN is seeking a Retail Sales Consultant to engage customers, demonstrate devices, and drive sales. You will learn current promotions, assist customers in selecting the right products, and complete transactions efficiently.

The role supports 1–3 years of retail experience, strong customer service, and a competitive spirit. Compensation includes an hourly rate with uncapped commission and a 40-hour week.

Qualifications

• 1-3 years' retail/customer-facing/sales experience preferred.
• Ability to learn products, pricing plans and promotions.
• Strong customer service and sales mindset.

Responsibilities

• Sell all products and services offered by the company.
• Meet all sales objectives and handle transactions.
• Provide prompt and courteous customer service.
• Maintain knowledge of products, promotions, and service features.

Skills

Retail experience

Customer service

Sales

Job description

JobTitle : Retail Sales Consultant

JOBKEYJOBCODE : 16000025

Wage Scale/Schedule/ Class/Level : Y6

Time on Assignment (TOA) :

Residency :

Time in Title (TNT) :

Job Family : CS

Union Affiliation : Mobility Orange (Districts 1, 2-13, 4, 7, 9)

Region : MBLT

GENERAL DUTIES

The functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:

GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED:

• Customer Experience and Sales
• Possess a competitive spirit and desire to meet and exceed sales goals
• Stay up-to-date on the latest data/entertainment technology and devices, such as Wi-Fi, data devices, TV entertainment tools
• Understand customers' needs and help them discover how our products meet those needs
• Multi-task in a fast paced team environment
• Educate and engage customers through product demonstrations
• Interact with customers and provide prompt and courteous customer service to all customers

VIEW FULL JOB BRIEF : https://www.e-access.att.com/nmicrpt/birt/frameset?__report=NMIC_Job_Brief_By_Requisition.rptdesign&__format=pdf&Param0=R-120226

Test Name :

TestApplicability :

VIEW TESTING TIPS : http://ebiz.sbc.com/hronestop/index.cfm?fuseaction=Display&type=SelfDev17_TestPrepTIPs

Skill Code :

Skill Name :

SkillApplicability :

ADDITIONAL JOB INFORMATION

Develop and attain customer experience and sales objectives for the store. Sell all products and services offered by the Company. Meet all sales objectives. Handle all administrative aspects of the sale, including completing customer contracts and warranties, pulling products from inventory, accepting customer payments, and filing complete orders. Maintain strong knowledge of all products, accessories, pricing plans, promotions, and service features. Maintain knowledge of competitive offers and provide the Store Manager with critical market feedback on local competition and product/service needs. Handle service inquiries from customers. Provide efficient, courteous customer service and assist in all aspects of product offerings and services. Ensure an extraordinary customer experience. Position may be commissioned and quota based.GENERAL DUTIESThe essential functions listed below represent the duties performed by this job title. Duties generally include, but are not limited to, the following:GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED:

• Possess a competitive spirit and desire to meet and exceed sales goals
• Stay up to date on the latest data/entertainment technology and devices, such as Wi-Fi, data devices, and TV entertainment tools
• Understand customers' needs and help them discover how our products meet those needs
• Multi-task in a fast-paced team environment
• Educating and engaging customers through product demonstrations
• Interact with customers and provide prompt and courteous customer service to all customer

The successful candidate will be able to perform the following with or without reasonable accommodation:

• Ability to work flexible hours, including evenings, weekends, and holidays
• Ability to stand for long periods of time
• Ability to complete all paperwork completely, accurately, and in a timely manner
• Ability to lift up to 25 pounds
• Ability to operate a personal computer, wireless equipment, copier, and fax
• The ability to work in other locations as the needs of the business dictate may be required.
• Complete all aspects of opening and closing the store in accordance with written procedures.
• Submit all transaction journals daily.
• Assists with inventory maintenance
• May be required to wear a uniform

Desired Qualifications

• 1-3 years' retail/customer-facing/sales experience preferred.

Salary & Commission

Retail Sales Consultants are paid a competitive hourly rate and can earn additional monthly commission dollars by meeting and/or exceeding sales objectives! Our new Retail Sales Consultant's earn between $47,500 to $75,000, including hourly rate and our uncapped commission opportunities for our top sellers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Salary range is dependent on if all sales goals are met and/or exceeded.

PERFORMANCE/ATTENDANCE

Weekly Hours: 40

Time Type: Regular

Location

USA:IN:Elkhart:2707 Cassopolis St:RET/RET

Equal Opportunity Statement

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T