Retail Sales Consultant

AT&T; Mountain Iron (MN); On-site; USD 23,000 - 37,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement

Paid Time Off and holidays

Sick leave

Paid Parental Leave

Adoption Reimbursement

Disability Benefits

Life Insurance

Employee discounts

Job summary

AT&T in Mountain Iron, MN is seeking a Retail Sales Consultant to drive customer experience and sales. You will educate customers on data, Wi-Fi, and TV options, demonstrate products, and process all sales transactions with accuracy.

The role emphasizes meeting sales goals, providing friendly service, and staying informed about promotions and service features. A competitive hourly rate with commissions is offered, with typical weekly hours around 40.

Qualifications

• 1-3 years’ retail/customer facing/sales experience preferred.
• Competitive hourly pay with uncapped commissions based on sales performance.

Responsibilities

• Develop and attain customer experience and sales objectives for the store.
• Sell all products and services offered by the Company.
• Meet all sales objectives.
• Handle all administrative aspects of the sale including completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing completed orders.
• Maintain knowledge of products, pricing plans, promotions and service features.
• Provide efficient, courteous customer service and assist in all aspects of product offerings and services.

Skills

Retail sales

Customer service

Team coordination

Upselling

Tools

POS systems

Job description

JobTitle : Retail Sales Consultant - MOUNTAIN IRON, MN (MOUNTAIN IRON)

JOBKEYJOBCODE : 16000025

Wage Scale/Schedule/ Class/Level : Y6

Time on Assignment (TOA) : Residency : Time in Title (TNT) : Job Family : CS

Union Affiliation : Mobility Orange (Districts 1, 2-13, 4, 7, 9)

Region : MBLT

GENERAL DUTIES

The functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:

GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED:

Customer Experience and Sales

• Possess a competitive spirit and desire to meet and exceed sales goals
• Stay up-to-date on the latest data/entertainment technology and devices, such as Wi‑Fi, data devices, TV entertainment tools
• Understand customers' needs and help them discover how our products meet those needs
• Multi-task in a fast paced team environment
• Educate and engage customers through product demonstrations
• Interact with customers and provide prompt and courteous customer service to all customers

VIEW FULL JOB BRIEF : https://www.e-access.att.com/nmicrpt/birt/frameset?__report=NMIC_Job_Brief_By_Requisition.rptdesign&__format=pdf&Param0=R-121828

Test Name : Test Applicability : VIEW TESTING TIPS : http://ebiz.sbc.com/hronestop/index.cfm?fuseaction=Display&type=SelfDev17_TestPrepTIPs

Skill Code : Skill Name : SkillApplicability :

ADDITIONAL JOB INFORMATION

Develop and attain customer experience and sales objectives for the store. Sell all products and services offered by the Company. Meet all sales objectives. Handle all administrative aspects of the sale including completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing completed orders. Maintain strong knowledge of all products, accessories, pricing plans, promotions and service features. Maintain knowledge of competitive offers and provide critical market feedback to the Store Manager regarding local competition and product/service needs. Handle service inquiries from customers. Provide efficient, courteous customer service and assist in all aspects of product offerings and services. Ensure an extraordinary customer experience. Position may be commissioned, and quota based.

GENERAL DUTIES (continued)

The essential functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:

GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED:

• Possess a competitive spirit and desire to meet and exceed sales goals
• Stay up to date on the latest data/entertainment technology and devices, such as Wi‑Fi, data devices, TV entertainment tools
• Understand customers' needs and help them discover how our products meet those needsMulti-task in a fast-paced team environment
• Educating and engaging customers through product demonstrations
• Interact with customers and provide prompt and courteous customer service to all customers

The successful candidate will be able to perform the following with or without reasonable accommodation:

• Ability to work flexible hours, including evenings, weekends and holidays
• Ability to stand for long periods of time
• Ability to complete all paperwork completely, accurately, in a timely manner
• Ability to lift up to 25 pounds
• Ability to operate a personal computer, wireless equipment, copier and fax
• Ability to work in other locations as the needs of the business dictate may be required.
• Complete all aspects of opening and closing the store in accordance with written procedures.
• Submit all transaction journals on a daily basis.
• Assists with inventory maintenance May be required to wear a uniform

Desired Qualifications

1-3 years’ retail/customer facing/sales experience preferred.

Retail Sales Consultants are paid a competitive hourly rate and can earn additional monthly commission dollars by meeting and/or exceeding sales objectives! Our Retail Sales Consultant earn between $16.93 - $26.70 per hour + plus $13,700+ in commissions if all sales goals are met. With our uncapped commission opportunities, overachieving those goals earns top sellers $62,460 per year. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on the bargaining group to which you are hired)
• Sick leave
• Paid Parental Leave
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

PERFORMANCE/ATTENDANCE

Weekly Hours: 40

Time Type: Regular

Location: USA:MN:Mountain Iron:8582 Rock Ridge Dr:RET/RET

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.