Retail Sales Associate – Wireless

Delphos Wireless - Cricket Authorized Retailer; Cincinnati (OH); On-site; USD 17,908 - 23,419; Full time

Benefits offered by this job

Health, dental, and vision insurance after 90 days

401(k) eligibility after 1 year

Paid training

Employee discounts

Job summary

A wireless retail company is seeking a motivated Retail Sales Associate to join our in-store team in Cincinnati, Ohio. In this role, you will greet customers, sell wireless products, and achieve sales goals. Ideal candidates will have retail or customer service experience, strong communication skills, and weekend availability. With a pay rate between $13 and $17 per hour plus uncapped commission, this position offers opportunities for advancement and includes benefits after 90 days.

Qualifications

• Retail sales or customer service experience preferred.
• Comfortable working toward commission and sales goals.
• Weekend availability required.

Responsibilities

• Greet customers and provide excellent customer service.
• Sell wireless phones, accessories, and prepaid service plans.
• Meet and exceed sales and activation goals.

Skills

Retail sales or customer service experience

Strong communication skills

Bilingual (Spanish)

Job description

Overview

Delphos Wireless is an authorized retailer of Cricket Wireless seeking a motivated Retail Sales Associate to join our in‑store team in Cincinnati, Ohio.

If you enjoy retail sales, customer service, and earning uncapped commission, this is a great opportunity to grow within a fast‑paced wireless environment.

This is an in‑store retail position — not remote or telemarketing.

What You’ll Do

• Greet customers and provide excellent customer service
• Sell wireless phones, accessories, and prepaid service plans
• Activate new lines and process upgrades
• Meet and exceed sales and activation goals
• Upsell accessories, protection plans, and add-on features
• Troubleshoot basic phone and account issues
• Maintain store cleanliness and merchandising standards
• Participate in team sales meetings and performance tracking

What We’re Looking For

• Retail sales or customer service experience preferred
• Wireless or mobile phone sales experience is a plus
• Comfortable working toward commission and sales goals
• Strong communication and closing skills
• Reliable and punctual
• Weekend availability required
• Bilingual (Spanish) is a plus

Compensation & Benefits

• $13–$17 per hour (based on experience)
• Uncapped commission
• Health, dental, and vision insurance after 90 days
• 401(k) eligibility after 1 year
• Employee discounts
• Paid training
• Opportunities for advancement to Assistant Manager or Store Manager

Schedule

• Monday–Sunday
• Full‑time and part‑time available
• Weekend shifts required