Retail Sales Associate – Wireless | Akron, OH

Delphos Wireless, a Cricket Wireless Authorized Retailer; Akron (OH); On-site; USD 16,531 - 23,419; Full time

Benefits offered by this job

Competitive salary and commission

Comprehensive health insurance

401K with company matching

Paid training

Career growth opportunities

Job summary

A retail wireless company is seeking a motivated Retail Sales Associate to join their team in Akron, OH. This in-store position involves providing excellent customer service, selling wireless products, and achieving sales goals. Candidates should have retail sales or customer service experience, and the role offers uncapped commission alongside health benefits. Weekend availability is required, and bilingual skills (Spanish) are a plus. Opportunities for advancement are available.

Qualifications

• Comfortable working toward commission and sales goals.
• Reliable and punctual.
• Weekend availability required.

Responsibilities

• Greet customers and provide excellent customer service.
• Sell wireless phones, accessories, and prepaid service plans.
• Activate new lines and process upgrades.
• Meet and exceed sales and activation goals.
• Troubleshoot basic phone and account issues.
• Maintain store cleanliness and merchandising standards.

Skills

Retail sales or customer service experience

Strong communication skills

Bilingual (Spanish)

Job description

Explore Opportunities at Delphos Wireless

Leading the Industry by Empowering Our People and Serving Our Customers with the Best!

At Delphos Wireless, our most valuable resource is our people – with a diversity of backgrounds, ideas, and life experiences. We are dedicated to providing a team friendly and championship-like culture and environment for our people. We want to convey a friendly, professional, efficient atmosphere that will instill confidence in our commitment and our ability to help our customers.

Employee Satisfaction

Delphos Wireless wants to provide the best experience not only for our customers but also for our associates. That’s why we provide competitive pay, commission & bonus structures, a generous benefits package, and a positive work-life balance. Join Delphos, Where Excellence Meets Teamwork: Leading the Industry by Empowering Our People and Serving Our Customers with the Best!

We provide the following:

• Competitive Salary, Commission& Bonus Structure (for eligible employees)
• Comprehensive Group Health with HSA & Company Contribution
• Safe Harbor 401K Plan with Company Matching
• Discounted cell phone service (at company’s discretion)
• Career growth paths with Advancement Opportunities

Open Positions

Retail Sales Associate – Wireless | Akron, OH

Location: Akron, OH

Job Id: 593

# of Openings: 3

Delphos Wireless is an authorized retailer of Cricket Wireless seeking a motivated Retail Sales Associate to join our in-store team in Akron, Ohio.

If you enjoy retail sales, customer service, and earning uncapped commission, this is a great opportunity to grow within a fast-paced wireless environment.

This is an in-store retail position— not remote or telemarketing.

What You’ll Do:

• Greet customers and provide excellent customer service
• Sell wireless phones, accessories, and prepaid service plans
• Activate new lines and process upgrades
• Meet and exceed sales and activation goals
• Upsell accessories, protection plans, and add-on features
• Troubleshoot basic phone and account issues
• Maintain store cleanliness and merchandising standards
• Participate in team sales meetings and performance tracking

What We’re Looking For:

• Retail sales or customer service experience preferred
• Wireless or mobile phone sales experience is a plus
• Comfortable working toward commission and sales goals
• Strong communication and closing skills
• Reliable and punctual
• Weekend availability required
• Bilingual (Spanish) is a plus
• $12–$17 per hour (based on experience)
• Uncapped commission
• Health, dental, and vision insurance after 90 days
• 401(k) eligibility after 1 year
• Paid training
• Opportunities for advancement to Assistant Manager or Store Manager

Schedule:

• Monday–Sunday
• Full‑time and part‑time available

Please visit our company website at www.delphoswireless.net to check out our locations near your area.