Retail Sales Associate – Wireless

Delphos Wireless, a Cricket Wireless Authorized Retailer; Glen Este (OH); On-site; USD 17,908 - 23,419; Part time

Benefits offered by this job

Competitive Salary

Commission and Bonus Structure

Comprehensive Group Health Insurance

401K Plan with Company Matching

Career Growth Opportunities

Job summary

A wireless retail company in Ohio is seeking a Retail Sales Associate to provide excellent customer service and achieve sales goals. This in-store position includes selling wireless products and services, troubleshooting issues, and maintaining store standards. Ideal candidates are reliable, possess strong communication skills, and have a background in retail or customer service. This role offers competitive hourly pay of $13–$17, plus uncapped commission and opportunities for advancement.

Qualifications

• Experience in retail sales or customer service preferred.
• Comfortable working toward commission and sales goals.
• Reliable and punctual with weekend availability.

Responsibilities

• Greet customers and provide excellent customer service.
• Sell wireless phones, accessories, and prepaid service plans.
• Meet and exceed sales and activation goals.

Skills

Retail sales experience

Customer service skills

Strong communication skills

Bilingual (Spanish)

Job description

Explore Opportunities at Delphos Wireless

Leading the Industry by Empowering Our People and Serving Our Customers with the Best!

At Delphos Wireless, our most valuable resource is our people – with a diversity of backgrounds, ideas, and life experiences. We are dedicated to providing a team friendly and championship-like culture and environment for our people. We want to convey a friendly, professional, efficient atmosphere that will instill confidence in our commitment and our ability to help our customers.

Employee Satisfaction

Delphos Wireless wants to provide the best experience not only for our customers but also for our associates. That’s why we provide competitive pay, commission & bonus structures, a generous benefits package, and a positive work-life balance. Join Delphos, Where Excellence Meets Teamwork: Leading the Industry by Empowering Our People and Serving Our Customers with the Best!

We provide the following:

• Competitive Salary, Commission& Bonus Structure (for eligible employees)
• Comprehensive Group Health with HSA & Company Contribution
• Safe Harbor 401K Plan with Company Matching
• Discounted cell phone service (at company’s discretion)
• Career growth paths with Advancement Opportunities

Open Positions

Location: 4476 Glen Este Withamsville Rd

Job Id:591-174

# of Openings:2

Delphos Wireless is an authorized retailer of Cricket Wireless seeking a motivated Retail Sales Associate to join our in-store team in Cincinnati, Ohio.

If you enjoy retail sales, customer service, and earning uncapped commission, this is a great opportunity to grow within a fast-paced wireless environment.

This is a in-store retail position— not remote or telemarketing.

What You’ll Do:

Greet customers and provide excellent customer service

Sell wireless phones, accessories, and prepaid service plans

Activate new lines and process upgrades

Meet and exceed sales and activation goals

Upsell accessories, protection plans, and add-on features

Troubleshoot basic phone and account issues

Maintain store cleanliness and merchandising standards

Participate in team sales meetings and performance tracking

What We’re Looking For:

Retail sales or customer service experience preferred

Wireless or mobile phone sales experience is a plus

Comfortable working toward commission and sales goals

Strong communication and closing skills

Reliable and punctual

Weekend availability required

Bilingual (Spanish) is a plus

$13–$17 per hour (based on experience)

Uncapped commission

Health, dental, and vision insurance after 90 days

401(k) eligibility after 1 year

Paid training

Opportunities for advancement to Assistant Manager or Store Manager