Retail Sales Associate — Style & Customer Experience

Express; New York (NY); On-site; USD 23,000 - 31,000; Part time

Benefits offered by this job

Medical benefits

401(k) with company match

Merchandise discount

Paid Time Off

Parental leave

Express merchandise discount

Learn & Earn incentive

Voluntary benefits

Job summary

Express - Staten Island is seeking a Retail Sales Associate to join our team. You will provide a great in-store shopping experience and assist with stocking, cleaning, and folding merchandise to support store operations and customer satisfaction.

The role emphasizes customer service, welcoming interactions, and contributing to a streamlined checkout and product presentation. Part-time, on-site availability is required.

Qualifications

• Education: High School or Equivalent
• Years of Experience: 0-2 of relevant job experience - minimum 6 months
• Proficient in use of technology (iPad, registers)
• Meets defined availability criteria, including nights, weekends and non-business hours
• Meets physical requirements

Responsibilities

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
• Follow company policies and procedures to ensure the safety of all our associates and customers.
• Assist with product launch changes according to company SOP.
• Provide a Great Customer Experience
• Deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately reducing the customers wait time.
• Positively resolve customer service-related issues as they arise and determine resolution or elevate further - communicate all issues and resolutions to Store Management.
• Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
• Other essential functions may occur as directed by your supervisor.

Skills

Retail experience

Customer service

Communication skills

Education

High School or Equivalent

Tools

iPad

Registers

Job description

Express - Staten Island is seeking a Retail Sales Associate to join our team. You will provide a great in-store shopping experience and assist with stocking, cleaning, and folding merchandise to support store operations and customer satisfaction.

The role emphasizes customer service, welcoming interactions, and contributing to a streamlined checkout and product presentation. Part-time, on-site availability is required.