Retail Sales Associate — Style, Service & Merchandise Discount

EXPRESS; Town of Brookfield (WI); On-site; USD 24,000 - 32,000; Part time

Benefits offered by this job

Merchandise discount

Paid Time Off

401(k) with Company match

Learning & Earn incentive

Job summary

Express Brookfield Center is seeking a Retail Sales Associate to join our team, delivering a great in-store experience for customers while stocking, cleaning and folding merchandise as needed.

You will help maintain a clean, safe store environment, follow SOPs for product launches, and process transactions quickly to minimize wait times. Prior retail experience is preferred and strong communication with customers and team is essential.

Qualifications

• Customer service skills and ability to interact with customers
• Strong verbal and written communication skills specifically with customers, sales leadership team and associates
• Demonstrated collaborative skills and ability to work well within a team
• Previous retail experience preferred

Responsibilities

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
• Follow company policies and procedures to ensure the safety of all our associates and customers.
• Assist with product launch changes according to company SOP.
• Provide a Great Customer Experience
• Deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately reducing the customers wait time.
• Positively resolve customer service-related issues as they arise and determine resolution or elevate further - communicate all issues and resolutions to Store Management.
• Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.

Skills

Customer service

Communication

Teamwork

Retail experience

Education

High School or Equivalent

Tools

iPad

POS registers

Job description

Express Brookfield Center is seeking a Retail Sales Associate to join our team, delivering a great in-store experience for customers while stocking, cleaning and folding merchandise as needed.

You will help maintain a clean, safe store environment, follow SOPs for product launches, and process transactions quickly to minimize wait times. Prior retail experience is preferred and strong communication with customers and team is essential.