Retail Sales Associate — Merchandise Discount & Service

EXPRESS; Mercedes (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with Company match

Merchandise discount

Paid Time Off

Parental leave

Job summary

Express is seeking a Retail Sales Associate in the United States to deliver an outstanding in-store experience. The role includes stocking, cleaning, and assisting customers while contributing to smooth store operations.

You will participate in product launches, handle transactions efficiently, and support loyalty programs to enhance customer satisfaction. The position requires basic tech use (iPad/registers), availability for nights/weekends, and physical stamina to stand and move around the

Qualifications

• Education: High School or Equivalent
• Years of Experience: 0-2 of relevant job experience - minimum 6 months
• Proficient in use of technology (iPad, registers)
• Meets defined availability criteria, including nights, weekends and non-business hours
• Meets physical requirements

Responsibilities

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
• Follow company policies and procedures to ensure the safety of all our associates and customers.
• Assist with product launch changes according to company SOP.
• Provide a Great Customer Experience
• Deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately reducing the customers wait time.
• Positively resolve customer service-related issues as they arise and determine resolution or elevate further - communicate all issues and resolutions to Store Management.
• Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
• Other essential functions may occur as directed by your supervisor.

Skills

Retail experience

Customer service

Communication skills

Teamwork

Education

High School or Equivalent

Job description

Express is seeking a Retail Sales Associate in the United States to deliver an outstanding in-store experience. The role includes stocking, cleaning, and assisting customers while contributing to smooth store operations.

You will participate in product launches, handle transactions efficiently, and support loyalty programs to enhance customer satisfaction. The position requires basic tech use (iPad/registers), availability for nights/weekends, and physical stamina to stand and move around the