Sales Associate - Create Memorable Customer Moments

Macy's; Bolingbrook (IL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program withmental

Job summary

Macy's is seeking a Retail Selling Colleague to deliver exceptional service and drive sales through genuine hospitality. You will greet customers, understand their needs, and recommend products while maintaining a welcoming store environment on the sales floor and in fitting rooms.

The role emphasizes teamwork, adherence to brand standards, and a proactive approach to learning about new arrivals, promotions, and loyalty programs.

Qualifications

• Customer-focused selling with genuine hospitality.
• Ability to understand customer needs and offer personalized recommendations.
• Willingness to work on sales floor, fitting rooms, and assist with merchandising.

Responsibilities

• Greet customers and build rapport to drive sales.
• Engage in product knowledge, promotions, and loyalty program benefits.
• Maintain clean, organized, and inviting selling space and signage.
• Support merchandise movement and floor recovery during the day.
• Finish interactions by thanking customers and using their name for a personal touch.

Skills

Customer service

Communication

Teamwork

Flexibility

Sales goal orientation

Tools

Cash register

Handheld devices

Job description

Macy's is seeking a Retail Selling Colleague to deliver exceptional service and drive sales through genuine hospitality. You will greet customers, understand their needs, and recommend products while maintaining a welcoming store environment on the sales floor and in fitting rooms.

The role emphasizes teamwork, adherence to brand standards, and a proactive approach to learning about new arrivals, promotions, and loyalty programs.