Retail Sales Associate - Part Time

Kids for the Future; Bowling Green (KY); On-site; USD 16,531 - 22,041; Full time

Job summary

American Freight is seeking a Retail Sales Associate to enhance the customer experience and drive profitable sales by providing proactive consultative support on the shop floor. You will identify customer needs, recommend solutions, and ensure a clean, well-merchandised selling space to meet department goals.

You will also help customers navigate the website when items are not in store, maintain product knowledge, and process transactions at the POS.

Qualifications

• Availability for day, evening, and weekend shifts for Full-Time roles.

Responsibilities

• Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
• Meet or exceed associate performance standards consistently
• Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
• Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
• Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
• Complete required training in the expected timeframe, and participate in ongoing learning opportunities
• Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
• Perform other duties as assigned

Job description

• Employee Type Non-Exempt - PT

Description

The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities. Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.

The Retail Sales Associate will also:

• Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
• Meet or exceed associate performance standards consistently
• Understand website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
• Maintain current knowledge of merchandise lines; product features, benefits, and availability; and, if applicable, delivery, installation, and/or service options to respond to customer needs
• Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
• Complete required training in the expected timeframe, and participate in ongoing learning opportunities
• Partner with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
• Perform other duties as assigned

American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.