Retail Sales Associate — Modern Style & Customer Experience

EXPRESS; Wrentham (MA); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Medical coverage

401(k) with match

Merchandise discount

Paid Time Off

Parental leave

Job summary

PHOENIX is seeking a Retail Sales Associate for the Wr entham Village Express store to deliver an excellent in-store shopping experience. You will help with stocking, cleaning and fitting room duties while engaging customers and processing transactions efficiently.

Responsibilities include maintaining a clean floor, following safety policies, supporting product launches, and promoting credit/loyalty programs. Availability for nights and weekends is required. Experience in retail is preferred.

Qualifications

• Education: High School or Equivalent.
• Years of Experience: 0-2 of relevant job experience - minimum 6 months.
• Proficient in use of technology (iPad, registers).
• Meets defined availability criteria, including nights, weekends and non-business hours.
• Meets physical requirements.

Responsibilities

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
• Follow company policies and procedures to ensure the safety of all our associates and customers.
• Assist with product launch changes according to company SOP.
• Provide a Great Customer Experience.
• Deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately reducing the customers wait time.
• Positively resolve customer service-related issues as they arise and determine resolution or elevate further - communicate all issues and resolutions to Store Management.
• Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
• Other essential functions may occur as directed by your supervisor.

Skills

Customer service

Communication

Teamwork

Tech proficiency

Education

High School or Equivalent

Tools

iPad

Cash registers

Job description

PHOENIX is seeking a Retail Sales Associate for the Wr entham Village Express store to deliver an excellent in-store shopping experience. You will help with stocking, cleaning and fitting room duties while engaging customers and processing transactions efficiently.

Responsibilities include maintaining a clean floor, following safety policies, supporting product launches, and promoting credit/loyalty programs. Availability for nights and weekends is required. Experience in retail is preferred.