Retail Sales Associate – Fashion & Customer Experience

EXPRESS; St. Louis (MO); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical, Pharmacy, Dental, Vision

401(k) and Roth 401(k) matching

Merchandise discount

Paid Time Off

Parental leave

Express merchandise discount

Learn & Earn incentive program

YouDecide voluntary benefits

Job summary

PHOENIX Retail, LLC is seeking a Retail Sales Associate for the Express brand at St Louis Galleria. You will provide an excellent in-store shopping experience, assist with stocking, cleaning, and pricing, and help customers with purchases and loyalty programs.

The role requires high school education, 0–2 years experience, strong communication, and ability to work nights and weekends. Express offers benefits for full-time and part-time associates and a merchandise discount.

Qualifications

• Education: High School or Equivalent.
• Years of Experience: 0-2 of relevant job experience - minimum 6 months.
• Proficient in use of technology (iPad, registers).
• Meets defined availability criteria, including nights, weekends and non-business hours.
• Meets physical requirements.

Responsibilities

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room.
• Follow company policies and procedures to ensure safety of all associates and customers.
• Assist with product launch changes according to SOP.
• Provide a Great Customer Experience.
• Deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately reducing wait times.
• Positively resolve customer service-related issues and communicate resolutions to Store Management.
• Drive credit and loyalty member programs by explaining benefits and encouraging participation.
• Other essential functions as directed by supervisor.

Skills

Customer service

Communication

Teamwork

Technology proficiency

Education

High School or Equivalent

Tools

iPad

Registers

Job description

PHOENIX Retail, LLC is seeking a Retail Sales Associate for the Express brand at St Louis Galleria. You will provide an excellent in-store shopping experience, assist with stocking, cleaning, and pricing, and help customers with purchases and loyalty programs.

The role requires high school education, 0–2 years experience, strong communication, and ability to work nights and weekends. Express offers benefits for full-time and part-time associates and a merchandise discount.