Retail Sales Associate - Modern Fashion Experience

EXPRESS; Columbia Township (MO); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

Parental leave

401(k) plan

Job summary

PHOENIX Retail, LLC is seeking a Retail Sales Associate for the Columbia Express store. You will provide a great in-store shopping experience for customers while assisting with stocking, cleaning and merchandising tasks.

The role requires 0–2 years of retail experience, strong customer service and good communication. This position supports part-time and full-time schedules, with a focus on delivering excellent service and driving loyalty programs.

Qualifications

• High School or equivalent required.
• 0–2 years of relevant experience (minimum 6 months).
• Proficient with technology (iPad, registers).
• Ability to work nights, weekends and non-business hours.
• Meet physical requirements.

Responsibilities

• Maintain a clean and organized sales floor, checkout, fitting room and stock room to ensure a safe, inviting store.
• Follow company policies to ensure safety of associates and customers.
• Assist with product launch changes according to SOP.
• Provide a great customer experience.
• Deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately to reduce wait time.
• Positively resolve customer service issues and communicate resolutions to Store Management.
• Drive credit and loyalty member programs by explaining benefits.
• Perform other essential functions as directed by supervisor.

Skills

Customer service

Retail experience

Verbal communication

Team collaboration

Education

High School or Equivalent

Tools

iPad

Registers

Job description

PHOENIX Retail, LLC is seeking a Retail Sales Associate for the Columbia Express store. You will provide a great in-store shopping experience for customers while assisting with stocking, cleaning and merchandising tasks.

The role requires 0–2 years of retail experience, strong customer service and good communication. This position supports part-time and full-time schedules, with a focus on delivering excellent service and driving loyalty programs.