Retail Sales Associate — Express Brand (Discounts & PTO)

EXPRESS; National Harbor (MD); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

Parental leave

Job summary

Express at National Harbor is hiring a Retail Sales Associate. You will deliver an engaging, high‑energy shopping experience while assisting customers with product knowledge and loyalty program enrollment.

Responsibilities include maintaining a clean floor, processing transactions quickly, and supporting store initiatives. The role requires flexible hours, including nights and weekends, and strong customer service skills.

Qualifications

• High School diploma or equivalent.
• 0–2 years of retail or customer service experience preferred.
• Proficient with iPad and POS systems.

Responsibilities

• Provide an exceptional in-store shopping experience for customers.
• Stock, clean, and organize the sales floor and stock room.
• Process transactions quickly and accurately at the register.
• Explain loyalty and credit programs to customers and enroll them.
• Follow SOPs and safety policies in all store activities.
• Support product launches and store initiatives as directed.

Skills

Customer service

Communication

Teamwork

Tech literacy

Education

High School or equivalent

Tools

iPad

POS system

Job description

Express at National Harbor is hiring a Retail Sales Associate. You will deliver an engaging, high‑energy shopping experience while assisting customers with product knowledge and loyalty program enrollment.

Responsibilities include maintaining a clean floor, processing transactions quickly, and supporting store initiatives. The role requires flexible hours, including nights and weekends, and strong customer service skills.