Retail Sales Associate — Guest-Driven, Growth Mindset

New Balance; United States; On-site; USD 21,000 - 29,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K

Lifestyle reimbursement

Vacation time

Holidays

Parental leave

Associate discount

Student loan support

Job summary

New Balance is seeking Retail Sale Associates to ensure smooth store operation and exemplary customer service in our Lawrence location. You will use expert product knowledge and the GUEST service model to greet customers, understand their needs, and close sales.

You will help fit customers with the right NB products, inform them about promotions, and maintain a clean, well-stocked floor. Able to work flexible hours, including weekends and holidays.

Qualifications

• Must be 18 years of age or older.
• Strong customer service and verbal communication skills.
• Demonstrated ability to flourish in a team environment.
• Familiarity with cash register functions.
• Ability to quickly perform basic math.
• Willingness to work a flexible schedule that may include weekends and holidays.

Responsibilities

• Provide customer service using proper selling techniques, product knowledge, and the GUEST service model.
• Greet and contact customers and understand their needs.
• Educate the customer on product features and benefits.
• Solve customer problems and answer questions.
• Transact the sale through suggestive selling, multiple selling, and effective closing.
• Correctly measure and fit customers with appropriate NB product.
• Inform customers about promotions.
• Keep the floor neat, organized, and well stocked.
• Ensure items are labeled and price marked properly.
• Protect products with security tagging and reporting shrinkage.

Skills

Customer service

Verbal communication

Teamwork

Cash handling

Flexibility

Tools

Cash register functions

Job description

New Balance is seeking Retail Sale Associates to ensure smooth store operation and exemplary customer service in our Lawrence location. You will use expert product knowledge and the GUEST service model to greet customers, understand their needs, and close sales.

You will help fit customers with the right NB products, inform them about promotions, and maintain a clean, well-stocked floor. Able to work flexible hours, including weekends and holidays.