Sport-Driven Retail Associate: Elevate Customer Experience

New Balance; Lawrence (MA); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K

Tuition reimbursement

Lifestyle reimbursement

Mentorship programs

Associate discount

Vacation/holiday benefits

Job summary

New Balance is seeking Retail Sale Associates for our Lawrence, MA location. You will deliver exceptional customer service, share expert product knowledge, and guide customers through the purchase process while representing the New Balance brand.

You should be 18+, with strong communication skills and the ability to work in a team; prior retail experience is nice-to-have. Be ready to work a flexible schedule, including weekends and holidays, and assist with stock, pricing, and store presentation.

Qualifications

• Must be 18 years of age or older.
• Strong customer service and verbal communication skills.
• Demonstrated ability to flourish in a team environment.
• Familiarity with cash register functions.
• Ability to quickly perform basic math.

Responsibilities

• Provide customer service using proper selling techniques, product knowledge, and the GUEST service model.
• Correctly measure and fit customers with appropriate NB product.
• Inform customers about any promotions we have running.
• Keep the floor always looking its best – neat, organized, and well stocked.
• Make sure items are labeled and price marked properly.
• Protect our products by greeting customers, attaching/detaching security tags, monitoring floor merchandise, reporting shrinkage and security violations, etc.
• Follow safety regulations, including proper lifting procedures and timely reporting of all accidents and near misses.

Skills

People person

Customer service

Verbal communication

Cash register functions

Basic math

Team player

Job description

New Balance is seeking Retail Sale Associates for our Lawrence, MA location. You will deliver exceptional customer service, share expert product knowledge, and guide customers through the purchase process while representing the New Balance brand.

You should be 18+, with strong communication skills and the ability to work in a team; prior retail experience is nice-to-have. Be ready to work a flexible schedule, including weekends and holidays, and assist with stock, pricing, and store presentation.