Athletic Retail Associate: Customer-Driven & Growth Focused

Warrior Sports, Inc.; United States; On-site; USD 21,000 - 29,000; Part time

Benefits offered by this job

Medical insurance options

Tuition reimbursement

Lifestyle reimbursement

Annual vacations and holidays

Job summary

New Balance is seeking Retail Sale Associates to ensure smooth store operations and deliver exemplary customer service. You will use product knowledge and proper selling techniques to assist customers throughout every step of the transaction, while representing the NB brand.

The role emphasizes outbound customer engagement, accuracy in pricing, floor presentation, and adherence to safety policies. Availability for weekends/holidays and basic math skills are essential.

Qualifications

• Must be 18 years of age or older.
• Past retail experience preferred, but not necessary
• Strong customer service and verbal communication skills
• Demonstrated ability to flourish in a team environment
• Familiarity with cash register functions
• Ability to quickly perform basic math
• Willingness to work a flexible schedule that may include weekends and holidays
• Ability to lift up to 50 lbs with assistance and stand for long periods

Responsibilities

• Provide customer service using proper selling techniques, product knowledge, and the GUEST service model: Greet and make customer contact
• Understand the customer's needs
• Educate the customer on product features and benefits
• Solve any customer problems/answer any questions
• Transact the sale through suggestive selling, multiple selling, and effective closing
• Correctly measure and fit customers with appropriate NB product
• Inform customers about any promotions we have running
• Keep the floor always looking its best – neat, organized, and well stocked
• Make sure items are labeled and price marked properly
• Protect our products by greeting customers, attaching/detaching security tags, monitoring floor merchandise, reporting shrinkage and security violations
• Follow safety regulations, including proper lifting procedures and timely reporting of all accidents and near misses

Skills

Strong customer service

Verbal communication

Team player

Flexible schedule

Cash register familiarity

Basic math

Tools

Cash register functions

Job description

New Balance is seeking Retail Sale Associates to ensure smooth store operations and deliver exemplary customer service. You will use product knowledge and proper selling techniques to assist customers throughout every step of the transaction, while representing the NB brand.

The role emphasizes outbound customer engagement, accuracy in pricing, floor presentation, and adherence to safety policies. Availability for weekends/holidays and basic math skills are essential.