Retail Sales Associate - Growth, Bonuses & Benefits

Floor & Decor; Montgomery (AL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

401k match

Employee stock purchase plan

Referral bonus program

Paid vacation and sick time

Paid holidays

Volunteer time off

Job summary

Floor & Decor’s Sales Associates provide friendly, accurate service on the sales floor, helping customers find products to complete their projects. Full-Time and Part-Time positions are available, with a minimum base pay starting at $15.00 per hour and higher starting pay based on experience.

Key duties include assisting customers, maintaining stock, processing transactions at POS, and supporting store safety and cleanliness while meeting sales goals.

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.
• Ability to handle multiple tasks and work well under pressure.
• Some positions may require forklift certifications through F&D.
• Where permissible by state law, certification to use heavy equipment requires passing a drug test.

Responsibilities

• Connect with customers, ask about their projects, recommend products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations when assisting customers.
• Maintain in-stock condition of assigned areas; ensure it is clean, shoppable and safe.
• Work with management and team members to achieve sales goals.
• Process customers at checkout using POS system.
• Process refunds and exchanges according to guidelines.
• Follow cash, check and credit card procedures.
• Create price tags and signage; stock, tag and display merchandise.
• Act in line with company values and compliance with safety processes.
• Answer phone according to guidelines.
• Be available to assist in other areas of the store as needed.
• Work in a fast-paced environment with accuracy.

Skills

Friendly and enthusiastic

Entrepreneurial mindset

Honest and accountable

Excellent communication

Customer service oriented

Job description

Floor & Decor’s Sales Associates provide friendly, accurate service on the sales floor, helping customers find products to complete their projects. Full-Time and Part-Time positions are available, with a minimum base pay starting at $15.00 per hour and higher starting pay based on experience.

Key duties include assisting customers, maintaining stock, processing transactions at POS, and supporting store safety and cleanliness while meeting sales goals.