Retail Sales Associate Georgetown TX

RedLion Mobility; Georgetown (TX); On-site; USD 19,286 - 27,552; Full time

Benefits offered by this job

Health benefits

Paid training

Monthly commissions

Promotion opportunities

Top performer trip

Job summary

RedLion Mobility, a rapidly growing retail partner for Optimum Communications, is seeking energetic Retail Sales Associates to join our stores and help residential customers connect to fiber-powered Internet, Mobile, TV, and voice services.

You will engage customers, present products, and upsell service packages while delivering a positive customer experience. Flexibility, reliability, and the ability to work evenings and weekends in-store are essential.

Qualifications

• At least 1 year of customer-facing sales experience.
• Experience in wireless, mobile, cable, internet, or telecom sales preferred.
• High school diploma or GED required.
• Flexible schedule including evenings, weekends and holidays.
• Stand for extended periods and lift up to 35 lbs.
• Must work in person at the assigned retail store.
• Eligible to work in the United States is a plus.

Responsibilities

• Engage customers and present telecommunications products and services proactively.
• Identify customer needs and recommend the right products or service packages.
• Upsell and cross-sell products to maximize sales opportunities.
• Meet or exceed individual sales goals, commission goals, and store performance expectations.
• Explain products, pricing, and promotions clearly to customers.
• Provide a positive, professional and solution-focused customer experience.
• Build customer relationships and create long-term brand loyalty.
• Support nearby store locations within a 35-mile radius when needed.
• Work in person at the assigned retail store.

Skills

Customer-facing sales experience

Upselling

Product knowledge

Communication skills

Reliability

Team collaboration

Flexible schedule

Education

High school diploma or GED

Job description

Overview

JOIN one of the fastest-growing telecommunications companies in the country! We are currently hiring Retail Sales Associates who are energetic, driven, and eager to succeed.

Who We Are

We are a rapidly expanding branded partner for Optimum Communications – a major U.S. telecommunications provider offering fiber-powered Internet, Mobile, TV, and voice services to customers across 21 states. You'll work in our retail stores, helping residential customers connect to the above essential services.

Key Responsibilities:

Sales & Product Knowledge

• Must be able to engage customers and present telecommunications products and services proactively.
• Must be comfortable selling mobile, internet, cable, TV, and related support services.
• Should know how to identify customer needs and recommend the right products or service packages.
• Must be able to upsell and cross-sell products to maximize sales opportunities.
• Must be able to meet or exceed individual sales goals, commission goals, and store performance expectations.
• Must be able to explain products, services, pricing, and promotions clearly to customers.

Customer Experience

• Must provide a positive, professional, and solution-focused customer experience.
• Should be comfortable building customer relationships and creating long-term brand loyalty.
• Must maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals.

Team & Organizational Success

• Must be reliable, punctual, and able to work scheduled shifts.
• Must be able to collaborate with team members and contribute to a supportive, performance-driven culture.
• Must be willing to support nearby store locations within a 35-mile radius when needed and have reliable transportation.
• Must be able to work in person at the assigned retail store location.

• Must have at least 1 year of customer-facing sales experience selling products, services, upgrades, or add-ons. Wireless, mobile, cable, internet, telecommunications, or retail sales experience is strongly preferred.

• Must have a high school diploma or GED.

• Must be able to work a flexible schedule, including evenings, weekends, and holidays.
• Must be able to stand for extended periods of time and lift up to 35 lbs.
• Must be willing to support nearby store locations within a 35-mile radius when needed and have reliable transportation.
• Experience proactively approaching walk-in customers is a plus.
• Experience explaining pricing and promotions clearly to customers is a plus.
• Eligible to work in the United States is a plus.

Perks & Benefits

• Medical, Dental, Vision, and 401(k)
• Paid training and onboarding
• Monthly commission opportunities
• Internal promotion and advancement opportunitiesEmployee growth and rewards programs
• Annual all-expenses-paid trip opportunity for top performers