Wireless Retail Sales Associate - Conroe, TX

RedLion Mobility; Conroe (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) plan

Paid training

Commission opportunities

Promotion opportunities

Employee growth

Job summary

RedLion Mobility is seeking an energetic Retail Sales Representative to join our in-person retail team in Conroe, TX. You will engage customers, present telecom products, and help residential customers connect to fiber-powered internet, mobile, TV, and voice services.

The role requires at least 1 year of customer-facing sales experience, a high school diploma, and flexibility to work evenings, weekends, and holidays.

Qualifications

• 1 year of customer-facing sales experience; wireless/mobile/retail preferred.
• High school diploma or GED.
• Flexible schedule including evenings, weekends, and holidays.
• Stand for extended periods and lift up to 35 lbs.

Responsibilities

• Engage customers and present telecommunications products and services proactively.
• Sell mobile, internet, cable, TV, and related support services.
• Identify customer needs and recommend right product packages.
• Upsell and cross-sell to maximize sales opportunities.
• Meet or exceed individual sales and commission goals and store expectations.
• Explain products, pricing, and promotions clearly to customers.

Job description

Retail Sales Representative

Job Type: Full-time

Pay: $13/hour + monthly commission

Expected Hours: Approximately 40 hours per week

Total Compensation: $45,000 - $65,000 annually, based on hourly pay and commission performance

Work Location: In person

Overview Join one of the fastest-growing telecommunications companies in the country! We are currently hiring Retail Sales Representatives who are energetic, driven, and eager to succeed. This role is best for someone with customer-facing sales experience in wireless, mobile, cable, internet, telecommunications, or retail sales. The ideal candidate must be comfortable actively engaging customers, recommending products and services, upselling, cross-selling, and working toward sales and commission goals in a fast-paced retail store environment.

Who We Are We are a rapidly expanding branded partner for Optimum Communications - a major U.S. telecommunications provider offering fiber-powered Internet, Mobile, TV, and voice services to customers across 21 states. You'll work in our retail stores, helping residential customers connect to the above essential services.

Key Responsibilities:

Sales & Product Knowledge

• Must be able to engage customers and present telecommunications products and services proactively.
• Must be comfortable selling mobile, internet, cable, TV, and related support services.
• Should know how to identify customer needs and recommend the right products or service packages.
• Must be able to upsell and cross-sell products to maximize sales opportunities.
• Must be able to meet or exceed individual sales goals, commission goals, and store performance expectations.
• Must be able to explain products, services, pricing, and promotions clearly to customers.

Customer Experience

• Must provide a positive, professional, and solution-focused customer experience.
• Should be comfortable building customer relationships and creating long-term brand loyalty.
• Must maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals

Team & Organizational Success

• Must be reliable, punctual, and able to work scheduled shifts.
• Must be able to collaborate with team members and contribute to a supportive, performance-driven culture
• Must be willing to support nearby store locations within a 35-mile radius when needed and have reliable transportation
• Must be able to work in person at the assigned retail store location.

Requirements

• Must have at least 1 year of customer-facing sales experience selling products, services, upgrades, or add-ons. Wireless, mobile, cable, internet, telecommunications, or retail sales experience is strongly preferred
• Must have a high school diploma or GED.
• Must be able to work a flexible schedule, including evenings, weekends, and holidays.
• Must be able to stand for extended periods of time and lift up to 35 lbs

Benefits

• Medical, Dental, Vision, and 401(k)
• Paid training and onboarding
• Monthly commission opportunities
• Internal promotion and advancement opportunities
• Employee growth and rewards programs
• Annual all-expenses-paid trip opportunity for top performers