Retail Sales Associate - Flexible Schedule & Customer Focus

Citi Trends, Inc.; Starkville (MS); On-site; USD 33,062,000 - 42,706,000; Full time

Job summary

Citi Trends, Inc. is seeking a Sales Associate to deliver excellent customer service, maintain product knowledge, and support a fast-paced in-store environment.

This role emphasizes proactive engagement with customers, integrity, and effective communication while supporting a positive work culture. The Sales Associate will assist with merchandising, price changes, and loss prevention, ensuring accurate transactions and a neat, welcoming sales floor.

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Processes freight.
• Assisting with price changes/markdowns.
• Balances register according to company policy.
• Bags merchandise efficiently when completing a customer's transaction.
• Handles all cash, checks and credit cards correctly and by company policy.
• Obtains management approval when needed for returns, voids and checks.
• Maintains housekeeping duties as assigned.
• Provides proper customer service and greets customers, follows fitting room policies, rings customer in a timely fashion, and thanks customers.

Skills

Customer service

Communication

Organizational skills

Flexible schedule

Cash handling

Education

High school diploma or equivalent

Job description

Citi Trends, Inc. is seeking a Sales Associate to deliver excellent customer service, maintain product knowledge, and support a fast-paced in-store environment.

This role emphasizes proactive engagement with customers, integrity, and effective communication while supporting a positive work culture. The Sales Associate will assist with merchandising, price changes, and loss prevention, ensuring accurate transactions and a neat, welcoming sales floor.