Retail Sales Associate — Flexible Hours, Customer Experience

The TJX Companies, Inc.; Normal (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Health benefits

Job summary

The TJX Companies, Inc. in Normal, IL is seeking a retail associate to deliver a high-quality customer experience. You will engage with customers, process purchases and returns, promote loyalty programs, and maintain store standards.

Ideal candidates have strong communication skills, attention to detail, and the ability to multitask in a dynamic retail setting. Flexible scheduling and a focus on safety and teamwork are essential.

Qualifications

• Excellent customer service skills required.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multitask.
• Ability to respond to changes and directions.
• Capable of lifting heavy objects with or without accommodations.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with customers.
• Rings customer purchases/returns and counts change back to customer.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and procedures.
• Processes merchandise for the sales floor.
• Participates in store recovery and cleanliness.
• Supports safety and loss prevention initiatives.
• Adheres to labor laws and company policies.
• Other duties as assigned.

Skills

Excellent customer service

Flexible schedule

Strong communication

Organizational skills

Multi-tasking

Adaptability

Team collaboration

Job description

The TJX Companies, Inc. in Normal, IL is seeking a retail associate to deliver a high-quality customer experience. You will engage with customers, process purchases and returns, promote loyalty programs, and maintain store standards.

Ideal candidates have strong communication skills, attention to detail, and the ability to multitask in a dynamic retail setting. Flexible scheduling and a focus on safety and teamwork are essential.