Customer-First Retail Associate | Flexible Schedule

The TJX Companies, Inc.; Berwyn (IL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation assistance

Bereavement leave

401(k) matching

Healthcare options

Cell phone discounts

Credit union

Referral bonuses

Job summary

The TJX Companies, Inc. is seeking candidates for a store associate role in Berwyn, IL. This position emphasizes delivering a highly satisfying customer experience, upholding store standards, and actively participating in merchandising and loss-prevention efforts.

Ideal applicants bring strong communication skills, reliability, and a willingness to work across store areas. The job includes benefits and a competitive hourly wage, with opportunities to learn and grow within TJX’s family of brands.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodations.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Model established customer experience practices with customers and colleagues.
• Maintain a positive store culture through honesty, integrity, and respect.
• Accurately ring purchases/returns and handle change per procedures.
• Promote credit and loyalty programs.
• Follow merchandising procedures and standards on the sales floor.
• Prepare merchandise for sale and assist in store recovery as needed.
• Maintain cleanliness and safety standards across the store.
• Provide feedback and participate in safety initiatives.
• Adhere to labor laws and store policies.
• Support shrink reduction goals and procedures.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Organization

Multi-tasking

Adaptability

Teamwork

Retail experience

Job description

The TJX Companies, Inc. is seeking candidates for a store associate role in Berwyn, IL. This position emphasizes delivering a highly satisfying customer experience, upholding store standards, and actively participating in merchandising and loss-prevention efforts.

Ideal applicants bring strong communication skills, reliability, and a willingness to work across store areas. The job includes benefits and a competitive hourly wage, with opportunities to learn and grow within TJX’s family of brands.