Retail Sales Associate — Express & Bonobos

EXPRESS; Pottstown (Montgomery County); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

401(k) match

Merchandise discount

Paid time off

Parental leave

Job summary

PHOENIX Retail, LLC, operating Express, is seeking a Retail Sales Associate at the Philadelphia Premium store to deliver a great in-store shopping experience. You will assist customers, stock merchandise, and support checkout processes while upholding brand standards.

The role requires strong customer service, reliability, and availability for nights and weekends. Experience is preferred but not required; health and retirement benefits are available for eligible associates.

Qualifications

• Education: High School or Equivalent.
• 0–2 years of relevant experience (minimum 6 months).
• Proficient with iPad and point-of-sale registers.
• Must be available nights, weekends, and non-business hours.
• Meets physical requirements.

Responsibilities

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room.
• Follow company policies and procedures to ensure safety.
• Assist with product launch changes according to SOP.
• Provide a Great Customer Experience
• Deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately reducing wait time.
• Positively resolve customer service-related issues and communicate resolutions.
• Drive credit and loyalty programs.
• Other essential functions may occur as directed by your supervisor.

Skills

Customer service

Communication

Teamwork

Retail experience

Education

High School or Equivalent

Tools

iPad

Registers

Job description

PHOENIX Retail, LLC, operating Express, is seeking a Retail Sales Associate at the Philadelphia Premium store to deliver a great in-store shopping experience. You will assist customers, stock merchandise, and support checkout processes while upholding brand standards.

The role requires strong customer service, reliability, and availability for nights and weekends. Experience is preferred but not required; health and retirement benefits are available for eligible associates.