Retail Sales Associate: Engaging Guest Service

Sandia Casino; Albuquerque (NM); Hybrid; USD 14,000 - 23,000; Full time

Job summary

Sandia Casino is seeking a Sales Associate to support the TIWA shop in Albuquerque, NM. You will greet guests, promote inventory, and process sales with POS systems, ensuring accuracy and compliance. You will work with management to maintain organized merchandise and deliver excellent guest service.

The role requires two years of retail experience, ability to handle money, and a background check plus drug screening. NM Alcohol Server’s license must be obtained before hire.

Qualifications

• Two years of retail experience required.
• Ability to greet guests professionally and promote sales.
• Must pass background check and drug screening.
• Must obtain NM Alcohol Server’s License prior to hire.

Responsibilities

• Greet guests within one minute and promote inventory through in-store promotions.
• Handle sales transactions accurately using POS, cash, credit and checks.
• Provide product information and assist with special orders.
• Maintain clean, organized merchandise areas and replenish stock.
• Answer phones, relay messages, and direct issues to appropriate staff.
• Collaborate with team to achieve sales goals.

Skills

Retail sales

Guest service

Cash handling

POS software

Communication

Teamwork

Problem solving

Attention to detail

Tools

Point-of-Sale (POS) systems

Job description

Sandia Casino is seeking a Sales Associate to support the TIWA shop in Albuquerque, NM. You will greet guests, promote inventory, and process sales with POS systems, ensuring accuracy and compliance. You will work with management to maintain organized merchandise and deliver excellent guest service.

The role requires two years of retail experience, ability to handle money, and a background check plus drug screening. NM Alcohol Server’s license must be obtained before hire.