Retail Sales Associate - Elevate Customer Experience, Discounts & Growth

Deckers Group; Concord (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

UGG, a division of Deckers Brands, is seeking a Sales Associate to deliver an exceptional in-store experience. You will greet customers, listen to needs, offer recommendations, and share product knowledge to drive sales while communicating the brand's sustainability initiatives and commitments.

You’ll work as part of a dynamic team, maintain the presentation standards, and support store operations including POS and merchandising.

Qualifications

• Two years of retail store experience preferred.
• High School Diploma.
• Excellent verbal and written communication skills to convey Deckers Brands vision and mission.
• Highly motivated team player and self-starter.

Responsibilities

• Create personalized shopping experiences that drive brand loyalty and listen to customer needs.
• Greet customers promptly and communicate product knowledge and return policy.
• Provide exceptional service to in-store and phone customers; maintain store image.
• Operate cash register, handle money, and check inventory daily for stock and merchandising.
• Maintain clean back-stock and break areas; follow safety and loss prevention policies.
• Report to work on time and coordinate with Store Manager as needed.

Skills

Retail experience

Communication skills

Team player

Education

High School Diploma

Tools

Microsoft Office

Job description

UGG, a division of Deckers Brands, is seeking a Sales Associate to deliver an exceptional in-store experience. You will greet customers, listen to needs, offer recommendations, and share product knowledge to drive sales while communicating the brand's sustainability initiatives and commitments.

You’ll work as part of a dynamic team, maintain the presentation standards, and support store operations including POS and merchandising.