Retail Sales Associate — Elevate Customer Experience

Express; Modesto (CA); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

Parental leave

401(k) and Roth 401(k) with Company 4?

Job summary

PHOENIX, operator of Express and Bonobos brands, seeks a Retail Sales Associate for Vintage Faire. You will deliver an engaging in-store experience and support stocking, cleaning and merchandising.

You will engage customers, process transactions efficiently, promote credit and loyalty programs, and maintain a clean, inviting floor while meeting availability requirements including nights and weekends.

Qualifications

• Education: High School or Equivalent
• 0-2 years of relevant job experience (minimum 6 months)
• Proficient with technology (iPad, registers)
• Availability including nights, weekends and non-business hours
• Meets physical requirements

Responsibilities

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room.
• Follow company policies to ensure safety of associates and customers.
• Assist with product launches and changes per SOP.
• Provide a great customer experience and deliver on the customer experience model.
• Process transactions quickly and accurately to reduce wait times.
• Resolve customer issues and escalate when needed, informing management.
• Promote credit and loyalty programs to customers.

Skills

Customer service

Communication

Teamwork

Education

High School diploma or equivalent

Tools

iPad

POS registers

Job description

PHOENIX, operator of Express and Bonobos brands, seeks a Retail Sales Associate for Vintage Faire. You will deliver an engaging in-store experience and support stocking, cleaning and merchandising.

You will engage customers, process transactions efficiently, promote credit and loyalty programs, and maintain a clean, inviting floor while meeting availability requirements including nights and weekends.