Retail Sales Associate — Fashion & Customer Experience

EXPRESS; Milford (CT); On-site; USD 23,000 - 30,000; Part time

Benefits offered by this job

Medical, dental, vision coverage

401(k) and Roth 401(k) with Company 
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Merchandise discount

Paid Time Off

Parental leave

Job summary

PHOENIX Retail, LLC is seeking a Retail Sales Associate at the Express Connecticut Post store to deliver an exceptional in-store experience. You will assist customers, handle stocking, and help with daily store operations to ensure a welcoming shopping environment.

The role requires strong customer service, good communication, and reliability for shifts including nights, weekends, and holidays. Experience with iPads and cash registers is preferred; candidates must meet physical requirements.

Qualifications

• Education: High School or Equivalent
• 0-2 years of relevant experience (minimum 6 months)
• Proficient with iPad and registers
• Must be available nights, weekends and non-business hours
• Meets physical requirements

Responsibilities

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room
• Follow company policies and procedures to ensure safety of all associates and customers
• Assist with product launch changes according to SOP
• Provide a Great Customer Experience
• Deliver on all aspects of the customer experience model
• Process transactions quickly and accurately reducing the customer wait time
• Resolve customer service issues and escalate when needed
• Drive credit and loyalty programs by explaining benefits and encouraging participation
• Other essential functions as directed by supervisor

Skills

Customer service

Communication

Technology

Availability

Teamwork

Education

High School or Equivalent

Job description

PHOENIX Retail, LLC is seeking a Retail Sales Associate at the Express Connecticut Post store to deliver an exceptional in-store experience. You will assist customers, handle stocking, and help with daily store operations to ensure a welcoming shopping environment.

The role requires strong customer service, good communication, and reliability for shifts including nights, weekends, and holidays. Experience with iPads and cash registers is preferred; candidates must meet physical requirements.