Retail Sales Associate - Customer Service Pro

Citi Trends, Inc.; Forest (MS); On-site; USD 15,000 - 21,000; Part time

Job summary

Citi Trends, Inc. in Forest, MS is seeking a Sales Associate to deliver excellent customer service and maintain knowledge of merchandise. You will actively engage with customers, handle checkout, and support store operations.

The role requires a friendly, proactive individual who can work flexible hours, including nights and weekends, and comply with company policies on cash handling, pricing, and loss prevention.

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Processes freight.
• Assisting with price changes/markdowns.
• Balances register according to company policy.
• Bags merchandise efficiently when completing a customer's transaction.
• Handles all cash, checks and credit cards correctly and by company policy.
• Obtains management approval when needed for returns, voids and checks.
• Maintains store appearance and housekeeping as assigned.
• Provides proper customer service and greeting customers.
• Explains exchange/refund policies to customers after transactions.
• Supports Loss Prevention procedures and reports incidents.

Skills

Excellent communication

Flexible schedule

Cash handling math

Education

High school diploma or equivalent

Job description

Citi Trends, Inc. in Forest, MS is seeking a Sales Associate to deliver excellent customer service and maintain knowledge of merchandise. You will actively engage with customers, handle checkout, and support store operations.

The role requires a friendly, proactive individual who can work flexible hours, including nights and weekends, and comply with company policies on cash handling, pricing, and loss prevention.