Retail Sales Associate - Customer Service & Merchandising

Citi Trends, Inc.; Gulfport (MS); On-site; USD 14,000 - 21,000; Full time

Job summary

Citi Trends, Inc. is seeking a Store Sales Associate to join our Gulfport, MS team. This role focuses on delivering strong customer service, processing transactions, and maintaining accurate price changes and merchandising standards.

You will handle cash and card payments, greet customers, and assist with store operations while following loss prevention and safety procedures. Flexibility to work nights and weekends is required.

Qualifications

• High school diploma or equivalent.
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform basic math calculations.

Responsibilities

• Process freight and stock, ensuring shelves are stocked and neat.
• Assist with price changes and markdowns on items.
• Balance cash register according to store policy.
• Ring up transactions and provide friendly, efficient customer service.
• Explain exchange/refund policies to customers after purchases.
• Support management with merchandising and loss prevention tasks.

Skills

Communication

Organization

Math proficiency

Flexible schedule

Education

High school diploma

Job description

Citi Trends, Inc. is seeking a Store Sales Associate to join our Gulfport, MS team. This role focuses on delivering strong customer service, processing transactions, and maintaining accurate price changes and merchandising standards.

You will handle cash and card payments, greet customers, and assist with store operations while following loss prevention and safety procedures. Flexibility to work nights and weekends is required.