Retail Sales Associate: Customer Service & Merchandising

Citi Trends, Inc.; Tyler (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Citi Trends, Inc. in Tyler, TX is seeking a Sales Associate to deliver outstanding customer service and maintain product knowledge.

The role emphasizes proactive engagement with customers and adherence to store policies, with a focus on loss prevention and safe store operations. The position warrants a flexible schedule, including nights and weekends, and requires professional appearance and effective communication.

Qualifications

• Excellent communication and organizational abilities required.
• Flexible schedule including nights and weekends.
• Ability to perform basic math for transactions and discounts.

Responsibilities

• Processes freight
• Assisting with price changes/markdowns
• Balances register according to company policy
• Bags merchandise efficiently during transactions
• Handles all cash, checks and credit cards per policy
• Obtains management approval for returns, voids and checks
• Maintains store cleanliness and housekeeping duties
• Provides proper customer service and greets customers
• Follows safety procedures
• Keeps professional appearance with name tag
• Assists management in merchandising sales floor
• Explains exchange/refund policies
• Supports Loss Prevention procedures
• Performs other duties as assigned

Skills

Communication

Organizational skills

Flexible schedule

Mathematical calculations

Education

High school diploma or equivalent

Job description

Citi Trends, Inc. in Tyler, TX is seeking a Sales Associate to deliver outstanding customer service and maintain product knowledge.

The role emphasizes proactive engagement with customers and adherence to store policies, with a focus on loss prevention and safe store operations. The position warrants a flexible schedule, including nights and weekends, and requires professional appearance and effective communication.