Retail Sales Associate: Customer Service & Merchandising

Citi Trends; Thomasville (AL); On-site; USD 25,000 - 32,000; Full time

Job summary

Citi Trends in Thomasville, AL is seeking a Sales Associate to deliver excellent customer service and maintain knowledge of merchandise to drive satisfaction. You will engage customers, follow store policies, and support a positive work culture in a fast-paced retail environment.

Responsibilities include processing freight, assisting with price changes, balancing the register, handling cash and cards, following safety procedures, and upselling through friendly service.

Qualifications

• Excellent communication and organizational skills.
• Flexible schedule including nights and weekends.
• Ability to perform basic math calculations.

Responsibilities

• Process freight and assist with price changes.
• Balance register according to company policy.
• Handle cash, checks and credit cards.
• Explain exchange/refund policies to customers.
• Follow safety procedures and maintain cleanliness.
• Assist management with Loss Prevention procedures.

Skills

Communication skills

Organizational skills

Flexibility in schedule

Mathematical calculations

Education

High school diploma or equivalent

Job description

Citi Trends in Thomasville, AL is seeking a Sales Associate to deliver excellent customer service and maintain knowledge of merchandise to drive satisfaction. You will engage customers, follow store policies, and support a positive work culture in a fast-paced retail environment.

Responsibilities include processing freight, assisting with price changes, balancing the register, handling cash and cards, following safety procedures, and upselling through friendly service.