Retail Sales Associate: Customer Service & Merchandising

Citi Trends, Inc.; Decatur (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

Citi Trends in Decatur, IL is seeking a Store Sales Associate to join our value-priced urban apparel team. You will assist customers, ring transactions, stock shelves, and support merchandising on the floor.

This role requires excellent communication, strong organizational skills, and flexibility to work nights and weekends. A neat appearance and adherence to store policies are expected every shift.

Qualifications

• High school diploma or equivalent required.
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform basic math calculations (add/subtract/multiply/divide)

Responsibilities

• Process customer purchases and handle cash, checks, and credit cards according to policy.
• Assist with price changes and markdowns and maintain accurate registers.
• Greet customers, provide friendly service, and invite them to return.
• Assist with merchandising on the sales floor and stock levels as needed.
• Explain exchange/refund policies to customers and follow loss prevention procedures.
• Maintain a neat appearance and wear a name tag as required.

Skills

Communication skills

Organizational skills

Cash handling

Education

High school diploma or equivalent

Job description

Citi Trends in Decatur, IL is seeking a Store Sales Associate to join our value-priced urban apparel team. You will assist customers, ring transactions, stock shelves, and support merchandising on the floor.

This role requires excellent communication, strong organizational skills, and flexibility to work nights and weekends. A neat appearance and adherence to store policies are expected every shift.